FAQs

I would like to purchase an item that I cannot add to my cart. How can I do that?
At this time, only those items with an add to cart button are available to be purchased online. All other products can only be purchased at one of our stores in Wisconsin, Illinois and Iowa. We are constantly adding products to our ecommerce assortment so please check back often.

Can I purchase an item and pick it up at the store?
Yes! When you find an item you want to purchase, check the FREE In-Store Pick-up option & choose your local store by entering your zip code information. A check next to in store pick up means this item is available at the local stores found closest to your zip code information. For more information on In-Store Pick-up, click here.

I was shopping at my local store and they asked me for my zip code. Why do you do that?
We gather zip code data at the point of purchase so that we can make sure that our sales flyers are getting out to the right areas. We do not track any personal information when we enter your zip code.

I did a search for something I am interested in. How do I find out more information on the products that came up with my search?
Once you get your search results, simply click on the product you are interested in and it will display the product details. Features and technical descriptions are included on the tabs in the lower half of your screen.

Why isn’t there a zoom feature on your ads?  Can I have the sales flyers mailed to me instead?
At this time our web site does not have the capability to zoom in on our ads, if you are looking for a specific product, you can search by keyword or SKU Number online. We no longer mail sales flyers to our customers.

What is your return policy?
At amsbw.com, your satisfaction is very important to us. We understand that there may be times when you need to return something you purchased at one of our stores, so we’ve made our return policies hassle-free. Please view our complete return policy.

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